All the specialist point solutions in the world won’t manage and grow your business. PractiFI is designed to be the platform to run a wealth company, day in, day out. It’s features are aimed squarely at driving revenue, increasing workflow efficiency, building team collaboration and reducing customer servicing costs, across all of your business divisions.
But most importantly, it’s how PractiFI brings these features together that really matters.
Understand the work you do for your clients across all divisions of your business. Track estimated and actual revenue for fee-for-service, up front and trail commissions, or any other revenue stream. Increase profitability per client.
Track activity through standardised business processes. Automate workflows around task outcomes, client segments, step dependencies or any other variable. Drive efficiency, improve quality and reduce cost per client.
Create tasks, assign them to staff and to manage workload across the team. Filter tasks in progress by client, by team member, or by business division. Tasks track activity at the finest detail, but always roll up beautifully back to the client.
Estimate effort and cost for any step in any process. Track actuals against estimates for real-time cost-per-client analytics. Compare duration of workflow stages against target to remove bottlenecks and improve turnaround to customers.
Track relationships between customers, service providers, team members and individuals. Manage legal relationships such as trustees, powers of attorney and directorships. Identify important referrers and people of influence to your customers.
Capture simple file notes in the client feed, or streamline with note templates and automated audit notes. Collaborate with comments and @mentions. Upload documents contextually into the feed or link to files in the cloud or your local servers.
Manage and share service providers across your business. Relate service providers to customers’ portfolios, such as insurers to policies, investment funds to assets, lenders to loan accounts. Track the business you write for each provider.
Easily track and click through to your customers’ social media content on Facebook, LinkedIn and Twitter. View tweets and favourites and interact with your customers on Twitter, all from PractiFI’s Client View. Add custom social fields for niche social channels.
In wealth management, a deep understanding of the customer is critical. But all too often, client data is duplicated and isolated in disconnected systems. PractiFI manages rich personal information, as well as their financial goals, cashflow, assets and debt, insurances and more. But best of all, PractiFI connects to your legacy databases and specialist financial systems to create an integrated single client view.
Manage any type of client: households, businesses, related entities (companies, trusts, SMSFs, etc.) and individuals. Track people as unique individuals who can play a role at multiple clients, alleviating the need to store details twice.
Track your clients’ financial goals and risk profiles by individual, focus area and time period. Connect client goals through to your advice recommendations through to implemented asset, debt and policies, for clear best interests tracking.
Track clients’ income from salary, bonuses, commissions, dividends, distributions or any other category. Record details of any type of expense, both for client households and their individual members.
Record details of home and lifestyle assets and liabilities. Track assets under management by client segment, team member and more. Integrate to investment management, registry and custody systems.
Manage life insurance through its stages of application, underwriting, in-force, claim and renewal. Track detailed information of policies, premiums, cover types, benefit structure and related individuals.
PractiFI gives you control and configurability like you’ve never seen before. For too long, wealth businesses have had to choose between the “buy” of inadequate, inflexible industry tools and the “build” of costly, risky custom solutions. PractiFI turns that old paradigm on its head with massive point-and-click configurability, business rule automation and extensible end points.
PractiFI is the central hub for running wealth businesses because its designed at every level to integrate. Whether its real-time connection to web service endpoints, data feeds through the batch API or UI mash-ups, the integration options are almost limitless. Plus there’s a rich array of connected apps from the Salesforce AppExchange and PractiFI’s own wealth ecosystem, putting the best-of-breed at your fingertips.
Keep your files safe, synced and easy to share. Bring your photos, docs and videos anywhere.
Securely sign and manage documents online from any device with the most widely used e-signature solution.
Access files anywhere through secure cloud storage and file backup for your photos, videos, files and more.
Providing advice services for over 7 million Australians. Leading the next generation of financial advice software.
Cloud-based PBX, CTI and voice services that transform how your business communicates.
Connect Gmail and Outlook to Salesforce. Email tracking, templates, calendar sync and more.
Automatic integration of Salesforce and your email. Supports Outlook, Gmail, Mac, Lotus & IMAP.
Powerful multi-channel marketing automation software that’s drag-and-drop simple.
Campaign Monitor makes it easy for you to create, send, and optimise your email marketing campaigns.
We’ve taken the amazing Salesforce platform and reshaped it specifically for running wealth businesses. In PractiFI, you get a richly-featured wealth industry application, plus the reliability, security and flexibility of the world’s best enterprise cloud.
Now you can move your wealth business to the Salesforce platform with less risk, less cost and faster results.
