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Workflow Automation

Workflow Automations

Automate the busywork across your firm.

Most firms are one configuration request behind where they need to be.

Workflow automations in most CRMs require technical expertise to configure, a specialist to maintain, and a work order to change. Compliance checkpoints get added after the fact, if at all. When processes need to evolve as the firm grows, the bottleneck is always the same person with the technical knowledge to make the change. Our built-in automation tools work together to remove that bottleneck entirely. 

Describe it. Deploy it.

Describe the process in plain English — the steps, the approvals, the compliance checkpoints — and our Smart Process Builder generates a complete workflow with tasks, dependencies, and routing logic. No coding. No waiting for professional services.

Describe in plain English

Tell the system what you need. It understands your business context as you explain it.

Preview the full workflow

A real-time visual diagram shows every step, decision point, and dependency before deployment.

Refine through conversation

Adjust through simple conversational prompts until the workflow is exactly right.

Deploy immediately

Standardized execution from the first run. Every instance follows the same process.

Customize your CRM interface through conversation, not code.

Administrators can configure tiles, tables, and layouts using natural language. What used to require JSON expertise and specialized platform knowledge now happens through simple conversation. Plus, every change is previewed in real time before it goes live.

Split-panel interface

Conversation on the left. Live preview on the right. Watch tables, tiles, and layouts update as you add columns, filters, and formatting.

Deploy immediately

Changes appear across all relevant pages without additional configuration. One-click restore if anything doesn't work as expected.

Safe editing

Automatically creates clones of standard components to preserve customizations, even during platform upgrades.

One action. Any type of work.

One consolidated way to create tasks, processes, and projects, from a template or from scratch, with templates filtered to fit the moment.

No more guessing the right starting point or starting over if you guessed wrong. Anyone can spin up work in seconds, alone or in bulk, without admin help.

The CRM that starts the work before you have to.

Our workflow automation tools don’t just help firms build workflows, they help run them. Follow-up Assistant analyzes meeting summaries, identifies every commitment and action item, and automatically creates follow-up tasks that flow into existing workflows. Work is created, assigned, and tracked without anyone having to remember to start it.

Operations that scale without adding complexity.

Request a demo and see how our workflow automation tools work in practice.